Dr N Voxeka Inc. respects your privacy and is committed to protecting the personal information you share with us in accordance with the Protection of Personal Information Act, 4 of 2013 (POPIA) and other applicable South African privacy laws.

This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website or interact with our practice online.

We may collect the following personal information:

• Full name and contact details (e.g. phone number, email address, physical address)

• Medical and health-related information (where provided voluntarily through contact or booking forms)

• Information related to your child’s health (when you use our services)

• IP address and browser information (collected via cookies – see section 8)

We only collect information that is necessary for the services we provide.

We collect personal information in the following ways:

• When you fill in forms on our website (e.g. contact or appointment forms)

• When you email or call us

• Automatically through the use of cookies and website analytics

• When personal information is provided by third parties with your consent (e.g. referrals from another healthcare provider)

We collect personal information for the following purposes:

• To provide paediatric neurology services

• To respond to inquiries or requests

• To manage appointments and patient records

• To comply with legal and regulatory requirements

• To improve our website and user experience

We take the security of your information seriously. We implement appropriate technical and organisational measures to protect your personal data against loss, misuse, unauthorised access, disclosure, or alteration.

We do not share your personal information with third parties except:

• With your express consent

• With healthcare professionals involved in your care (with your consent)

• Where required by law or court order

• With service providers who process data on our behalf under strict confidentiality agreements

You have the right to:

• Access and correct your personal information

• Object to the processing of your information

• Withdraw your consent at any time

• Lodge a complaint with the Information Regulator (https://www.justice.gov.za/inforeg/)

To exercise any of these rights, please contact us (see section 10).

This website uses cookies to:

• Improve functionality and performance

• Analyse user behaviour through tools such as Google Analytics

• Enhance user experience

You may choose to disable cookies through your browser settings, although this may affect the functionality of the website.

We retain personal information only for as long as is necessary to fulfil the purposes for which it was collected or as required by law (e.g. medical records retention requirements).

If you have any questions or concerns about this Privacy Policy or wish to exercise your rights, please contact us:

Email: info@drnvoxeka.co.za
Phone: +27 (0) 66 145 0512
Address: 

Busamed Hillcrest Private Hospital, 

1st Floor, Suite 109A,

471 Kassier Rd, Assagay,

Outer West Durban,

3610